Privacy Policy
Last updated: 2026-06-01
Overview
ExpertPulse Atelier (“we”, “us”, “our”) operates educational services accessible via expertpulse.bond. This policy explains what information we collect, how we use it, and your rights. We design our stack for privacy by default.
Information we collect
- Account information: name, email, password (hashed), and optional profile fields
- Transactional data: course enrollments, invoices, support tickets
- Usage data: pages viewed, session duration, device and browser type
- Communications: messages you send via forms or email
- Cookies: strictly necessary cookies for authentication and preferences
How we use information
- To provide and improve courses, cohorts, and support
- To process payments and fulfill orders
- To send administrative messages and service updates
- To maintain security, prevent abuse, and comply with laws
Legal bases
We process personal data on the basis of contract performance, legitimate interests (e.g., service improvement and security), legal obligations, and your consent where required.
Cookies and similar technologies
We use minimal cookies to operate our site and remember preferences (including theme and cookie consent). You can control cookies through your browser settings. Refusing cookies may limit certain features.
Data retention
We keep personal data only as long as necessary for the purposes set out in this policy, including legal, accounting, or reporting requirements.
Sharing and transfers
We do not sell personal information. We may share data with service providers under contract (e.g., payment processors) following strict confidentiality and security obligations. If data is transferred internationally, we implement appropriate safeguards.
Your rights
- Access, correction, deletion, and portability
- Objection and restriction of processing
- Withdrawal of consent where processing is based on consent
- Filing a complaint with your supervisory authority
Security
We implement technical and organizational measures appropriate to the risk, including encryption in transit, access controls, and staff training. No system is perfectly secure; report concerns to [email protected].
Children’s privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
Changes
We may update this policy. The “Last updated” date reflects the most recent changes. Material changes will be communicated through the service.
Contact
For privacy requests, email [email protected] or write to: ExpertPulse Atelier, 548 Market St PMB 1234, San Francisco, CA 94104, USA.